DeletedUser
" Quod Erat Demonstrandum " then .
Customer criticism is dismissed as a " rant " ;
That there is any problem is denied ;
The complainant is handed a picture which says BETA at the top and is told it his HIS fault for not knowing that is a coded expression meaning " Experimental version which you play at your own risk , sucking up any and all defects " ;
The complainant is then called " mate " as a deliberate piece of dismissive condescending rudeness .
Plainly you could do with a customer care course .
( Perhaps you would care to add a post explaining whether you think your responses are " More Likely / Less Likely " to encourage this customer to spend his money here in the future .)
I actually enjoy the game very much too . One of the best , graphically , I have played .
I fail to see why pointing out some detail-defects in the product should arouse such instant denial and hostility .
Customer criticism is dismissed as a " rant " ;
That there is any problem is denied ;
The complainant is handed a picture which says BETA at the top and is told it his HIS fault for not knowing that is a coded expression meaning " Experimental version which you play at your own risk , sucking up any and all defects " ;
The complainant is then called " mate " as a deliberate piece of dismissive condescending rudeness .
Plainly you could do with a customer care course .
( Perhaps you would care to add a post explaining whether you think your responses are " More Likely / Less Likely " to encourage this customer to spend his money here in the future .)
I actually enjoy the game very much too . One of the best , graphically , I have played .
I fail to see why pointing out some detail-defects in the product should arouse such instant denial and hostility .