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Trades not tallied correctly.

DeletedUser

  • World: Houndsmoor
  • Browser and Version: Coolnovo (Chrome-based)
  • Overview of the bug: Trade tally is wrong
  • Screenshots: TradeCount.jpg
  • How often this occurs: 2nd time seeing this
  • Urgency: Somewhat
  • Preventative Actions: ?
  • Summary: I started with 13 marble. Per the attachment, I received 23. But my count now shows as only 32. TownHallInventory.jpg
  • I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes
  • Have you tried fixing it by using methods listed in the thread pinned to the top of this forum:
Some.

I have rebooted the game three times, including closing and opening the browser again. Did not disable add-ons. I shouldn't have to reconfigure my browser to play your game.
 

DeletedUser9168

Hi AnisaB
welcome to the forums. If you contact support using the button at the top of this page, or by right-clicking within your city, and attach the screenshots, i'm sure they will be able to sort it out for you.
Jampots
 

DeletedUser7719

I heard that there are delays with the reception of the goods. Is it fixed now?
 
Surge

Surge

Brigadier-General
I remember dealing with a lot of these as a mod. It was always the miscalculation of the player, or that they forgot that they immediately spent their new goods on something else. Regardless, file a ticket to support and they'll look into it.
 

Amy Steele

General
No further replies form the player. Assuming they did as advised and raised a ticket.

Moving this one to archive.
 
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