Looks like someone broke the code:
Code:_main.js?v=2.5.10.1:653 SyntaxError: Unexpected end of JSON input at JSON.parse (<anonymous>) at ForgeHX-82c704b7.js:formatted:144379:32
Edit: Yup this api call returns invalid JSON:
just refreshes? does nothing else for me.Ctr + F5 while on game screen did the trick for me
Playing on Windows/Chrome
Yes mine is the same not loading sticking at 48 or 50 percent,Similar problem for me EN1, EN2 and EN5.
Difference: I get the loading image with progress bar in the bottom of the screen. The bar will 'instantly' go to anywhere between 48 and 52% and then nothing happens.
This is happening in all browsers, its not the user the problem is server related in my opinion.
- World: en4, en9, en11 worlds that I play on (probably affecting others too)
- Browser and Version: Chrome v96.0.4664.110, also Edge v96.0.1054.62
- Overview of the bug: after initial home page (en0.forgeofempires.com), I select the world to play on, and then the game fails to load. Stuck on InnoGames logo with "hourglass" spinny thing below it, on black screen. No progress, it just remains stuck there, does not load the game.
- Screenshots: No need, it's a basic black screen with nothing but the Innogames logo.
- How often this occurs: Continuous since 7:30am Pacific standard time, January 3 (i.e. 3:30pm server time), no change, unable to connect into game at all since that time. Problem may have started earlier, that's just when I started.
- Urgency: Urgent, critical problem, prevents playing the game at all.
- Preventative Actions tried: Rebooted (no help); disabled FoEHelper addon; disabled Norton Safe Web addon; nothing works.
- Summary: Game fails to load, stuck on initial black pre-load screen with InnoGames logo. Trying to connect from west coast of Canada.
- I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes it has been reported by others, but without all this template info. It may be related to a game update 1.221 scheduled for today January 3 (https://forum.en.forgeofempires.com/index.php?threads/update-to-1-221.45019/).
- Have you tried fixing it by using these methods? Yes, no luck.
System info: Unable to load into game to collect this info as per the bug report section.
Hardware acceleration: Yes, Chrome hardware acceleration is enabled.
This is happening in all browsers, its not the user the problem is server related in my opinion.
Different servers for different countries ,this is a server issue, and they should be sorting it out at their end and not telling players to check their browsers or setting.This is happening in all browsers, its not the user the problem is server related in my opinion.
no idea what that means. is it something that can affect some users and not others? don't understand how some can log in fine and others can't.
Same here , this is a technical problem at their end and they should sort it out.Can't log in to either of my worlds on en5 or en9. Gets to 50% and freezes but my other half can get in to his worlds! and he's on en9, frustrating!
Telling people to check things on their end is the standard, canned response from customer support.Different servers for different countries ,this is a server issue, and they should be sorting it out at their end and not telling players to check their browsers or setting.
nor me, Ive been playing a month now and if this is how they treat customers ill be finding another game. Its all about the money if they cared they would fix this, and stop saying its the browser which is a standard response from game sites.just refreshes? does nothing else for me.