Forwarded: [43730] Maharaja's palace reward timer resets back to 24hr

Discussion in 'Confirmed Issues' started by scibuff, Aug 9, 2017.

  1. scibuff

    scibuff Private

    Joined:
    May 15, 2017
    • World: Jaims
    • Browser and Version: 1.107.e53f92ae29 (09.08.2017 9:22), scibuff (6869907), en9, en_US, WIN 26,0,0,151, Windows 10, Chrome/59.0.3071.115, 2133x1056, OpenGL (336 MB VRAM)
    • Overview of the bug: The reward timer on the Maharaj's palace resets back to 24 hours if the palace is disconnected from the Town Hall (i.e. no road) even for a second (e.g. when you move the Town Hall), or if one of the set items is moved and then returned
    • Screenshots: n/a
    • How often this occurs: Every time
    • Urgency: Minor
    • Preventative Actions: N/A
    • Summary:
      • I accidentally removed a road from one tile which disconnected all my Maharaja's palaces (from the Town Hall). I rebuild the road right away but the reward timers on all palaces were reset back to 24 hours.
      • The timers are also reset if one piece from the set connected to the palace is moved away and then back (one can change individual pieces in the set and as long as the number of set items connected to the palace does not change, the timer doesn't reset - but this is not possible on the mobile app).
      • The correct/expected functionality is to have the timer stopped/paused until the palace is reconnected but then resume counting down to 0 instead of resetting back to 24 hours.
    • I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes (searched bug forums for "maharaja" and "palace" without any results)
    • Have you tried fixing it by using these methods?: Yes
     
  2. Amy Steele

    Amy Steele FoE Team Forum Administrator

    Hi scibuff, thanks for your report!

    To clarify, the Maharaja's Palace set, like all other sets, should behave in this way:

    When a building of the set which is connected to other buildings in the set is moved, the timer should reset to 24 hours for that building and all other set buildings which were connected to the moved building.

    The timer should not reset when:
    • you move any building of the same set type which was not connected to others of the same type
    • you move a street connection connecting a set building to your Town Hall
    • you move your Town Hall
    These circumstances where the timer is resetting when it should not have been forwarded to our development team for fixing
     
  3. scibuff

    scibuff Private

    Joined:
    May 15, 2017
    Hi. Thank you for the clarification on the sets. That is not ideal when one needs to reorganize his/her city, but it helps knowing that that's the way it works (I can certainly wait to collect and only then to start moving things around).

    However, moving the Town Hall seems to cause every single building in my city being disconnected for a brief moment. And that resets the Maharaja Palace rewards timer (just as well as briefly removing the road connecting the palace to the town hall), which if I understand your message correctly, it not the intended functionality.

    Once again, thank you for the reply and for forwarding the problem to the dev team.
     
  4. Amy Steele

    Amy Steele FoE Team Forum Administrator

    You're very welcome scibuff, it's what we're here for :) and thanks again for reporting the issue!
     
  5. Dabtec

    Dabtec Private

    Joined:
    Feb 6, 2017
    Gender:
    Male
    I also have the same problem with my Maharaja Palace ... this morning I re routed some roads on the other side of the city to the Palace and the timer reset.... This means no collection of goods and FP's today and a similar thing happened yesterday which I thought was just a bug.

    World - Ohdravar
    1.107.e53f92ae29 (09.08.2017 9:22), Dabtec (4111007), en14, en_US, WIN 26,0,0,151, Windows 10, Chrome/60.0.3112.90, 1920x950, OpenGL (336 MB VRAM)
     
  6. Neo Consumer

    Neo Consumer Private

    Joined:
    Jan 24, 2014
    Gender:
    Male
    Location:
    South Coast UK
    Same reset thing here. I moved my Town Hall and as a result the Maharajah set, Zen Garden set and King/Queen/Garden Ruins set all reset to 24 hours.
     
    Last edited: Aug 17, 2017 at 5:03 PM
  7. rontom

    rontom Corporal

    Joined:
    Oct 4, 2013
    Slight variation on the theme ... yesterday i placed 3 new pieces of the elephant set, they're close to but not touching the 2 full sets i already had in place, even though there is a road between the old and the new the full sets timers have both switched to that of the new 3 pieces ... i will have to forgo the rewards from these at collection in order to bring them back into line

    Edit .. I can now confirm that building or moving any elephant set component including those totally disconnected from any other component resets the timer for every component
     
    Last edited: Aug 20, 2017 at 9:04 AM

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