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Fixed: My empire is pretty much gone.

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DeletedUser

Was messing around with my city when I get an error (cant remember which) I log back on a couple minutes later and the majority of my city is actually missing, including my town hall. I've cleared cache, restarted...basically everything required (using Chrome) and nothing, City is gone.

What to do?
 
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DeletedUser4089

Welcome to the forums.
I'd try another browser if you can, or check your internet connection (if it's too slow it might take some time for the buildings to load)

If that doesn't help, the best thing for you to do would be to submit an in-game support ticket.
There are two ways to do this
1. Right-click anywhere in-game, choose support from the pop-up menu, and follow the prompts.
2. Follow the "In-Game Support" link in my signature, and follow the prompts.
 

DeletedUser276

I just looked at everything. Your main account is in East-Nagach as thats where the friend request sent you to. What you did was log into Arvahall by accident. Make sure the world you log into is the right one. Its the world choice screens you get after you put in your login name and password.
 

DeletedUser

Hello Bonzoid, I have looked at your city as well, and see some problems in East-Nagach. I will have someone look into it soon, and I have received your support ticket as well. Seems there may be a problem indeed.
 

DeletedUser

ty Herluth. Everything is still there, it's just not visible. I was adding in a new path and accidentally tried to build it through town hall...game logged an error and kicked me out, when I got back most of my buildings were missing.
 

DeletedUser

Alright Bonzoid, it is being looked into, and you will be contacted as soon as possible.
 

DeletedUser

Hey, I logged on at work to check it out, and my city seems to be fixed. TY for the quick help everybody.
 

DeletedUser17

Glad we could help :) Thank you for your comments!

This thread will be closed now.
 
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