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Forwarded: IPad version bug - shows all items collectable but are not

Stingy

Private
  • World: EN
  • Browser and Version: iPad APP v.1.37.1
  • Overview of the bug: App sends the message that items are ready for collection. When entering the world, the collection shields are visible. Upon collection the shield disappears and nothing is added to your account data.
  • Screenshots: N/A
  • How often this occurs: regularly, but not always
  • Urgency: is a very annoying bug
  • Preventative Actions: N/A
  • Summary: Items are shown as being collectable but are in fact not collectable.
  • I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes
  • Have you tried fixing it by using methods listed in the thread pinned to the top of this forum:
Not applicable to iPad APP, except for restarting the app or the iPad. But not solved.
This already happened during beta testing. I have already entered a bug report on beta, but the same error/bug is still present.
 

DeletedUser97349

This has been reported FOE-15566
In the mean time, try logging out after each session and then swiping the app off the top of the screen.
 
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