I think everyone is entitled to their opinion. I wont dog a person for it so long as they are constructive with it.
His first post was well put together but most of the complaints in it were in other threads as well... and answered very well. But people arnt wanting to use the search function to read up on whats going on. Or whats already been talked about. I dont know if everyone thinks that what they have in their head is earthshattering news that they have to share as no one else has talked about it.
thats one thing. the other is people complain that they arnt listened to or their ideas are so awesome that they share it though its been discussed numerous times. Lets look at a few and I will post in here the answer for them. Sorry this is going to be a novel. But people just dont seem to want to use the search function. I am going to start c/p my stuff in ms word just so I can post it fast
1. Why dont we have a chat feature? All other online games have a chat feature this game sucks if it doesnt have a chat.
a) We dont have one as its a massive server drain. Plus we tried putting a chat feature into another game and it was buggy. But we bought it and its ours... as buggy as it is. The priority though is getting the current bugs fixed and adding key features to the game rather than put something we know is buggy and will slow down the production and final product of the game even further.
2. I thought this was a pvp game. The battle system sucks
a) other than just being a statement and non contributive this is not really a pvp game. Not like the other games that InnoGames has. Though the pvp system is in the middle of getting a massive overhaul to make pvp a more central part of the game play the main goal for the game is to fight through the ages and help your city grow.
3. There are too many bugs in this game this game sucks
a) well when you get to the splash page on the load it says beta. That means the game is being beta tested. Its buggy and not complete. Thats why we want players to help with finding the bugs.
4. Diamond expeditures cost too much!!
a) Its much easier to over charge for items at this juncture till we can figure out how things work than undercharge and have to deal with people complaining on rate hikes. The cost for diamonds ingame will go down... but will be a slow long process.
There are a bunch more... but you get the drift. I have answered most of the big stuff out there but no one reads and creates duplicate threads. This isnt about how much we can kiss the customers backside but about getting the game rolling. This isnt about who spends money and who doesnt. Alot of people put down the fact that they spend cash and as such should get preferential treatment. You get what you pay for. The deal with the diamonds is you buy them and you can unlock extra stuff and speed through areas faster than if you didnt. It doesnt mean you get treated better than another player who doesnt spend money.
I know it doesnt match what some of you consider customer service but its the reality of the situation. You get what you pay for. Nothing more... nothing less.