Dear Players,
Once again, we would like to thank you for your patience as we worked on solving Great Building-related issues that some of you experienced.
Today, we continued our efforts and focused on granting you back the Forge Points which were contributed to the in-progress levels, when the unwanted downgrade took place on Wednesday. We are now happy to confirm that we have restored the Forge Points that may have been lost as a result of the aforementioned downgrade. You will find them in your inventories. You can donate them to Great Buildings again, invest in research, or just keep in your inventory, if you wish.
As the restoration is now completed, we believe that nothing is missing anymore and pretty much all initially lost progress as well as Forge Points are back on all affected accounts.
On top of that, we have decided to express our appreciation for your patience and dedication in a more practical way, and instantly level up all affected Great Buildings by two levels. All contributions were of course retained, and rewards were also instantly granted to all the players who contributed in them.
If you believe that there is still something wrong with your account, we would like to ask you to contact our support team where every potential problem will be taken care of individually.
We appreciate your time and commitment to the game, your support and feedback. We apologize for all the inconvenience this unfortunate event may have caused to you. We would like to assure you that we are already taking steps to prevent such issues in the future.
Sincerely Yours,
The Forge of Empires Community Management and Development Teams