• Dear forum reader,
    To actively participate in our forum discussions or to start your own threads, in addition to your game account, you need a forum account. You can
    REGISTER HERE!
    Please ensure a translation into English is provided if your post is not in English and to respect your fellow players when posting.
  • We are looking for you!
    Always wanted to join our Support or Forum Team? We are looking for enthusiastic moderators!
    Take a look at our recruitment page for more information and how you can apply:
    Apply
  • Forum Contests

    Won't you join us for out latest contest?
    You can check out the newest one here.

Duplicate: expansion using diamonds

  • Thread starter DeletedUser14436
  • Start date
Status
Not open for further replies.

DeletedUser14436

at least on two occasion i have purchased expansion using diamonds, on each occasion when i go to place a building on it a notice has come up saying internal error try again later, when i go back to it the expansions have disappeared but the diamonds not been refunded
 

DeletedUser

Hello Drastic, welcome to the forums.

Few users have already complained about it so it's possibly a bug. I suggest you to create a ticket so we could actually check that.
 

DeletedUser

Hey Drastic, welcome to the Forums.

As Balkana said this was a known issue. Please take a look at this thread: Expansion Gone
In it you will find either an answer or several links to similar threads with an answer.

I'll mark this as duplicate.

EDIT: Since this bug did not refund you your diamonds and took away your expansion, please create an in-game ticket by following the link in my signature.

- L
 
Last edited by a moderator:

DeletedUser

Hi folks. This has been confirmed and reported and the fix will be put in soon.

For more information you can check out the thread here and I will close this as a duplicate.
 
Status
Not open for further replies.
Top