juSi
Corporal
I reported this bug via the other method support site over a month ago. They said they were able to reproduce it, and said it had been passed on to developers. Since then, they have closed it without any updates and no tracking number that I can reference. Perhaps this is low on the list, or have decided not to fix it. I have no idea. So now I bring it your attention in hopes that others can motivate a resolution.
- World: East Nagach
- Browser and Version: IE 9, FireFox 32
- Overview of the bug: Disappearing Messages when creating or replying to a message
- Screenshots:
- How often this occurs: Everytime
- Urgency: High
- Preventative Actions: None
- Summary:
There is a bug in the messaging system paging logic.
In the messaging section. When opening up, lets say i have:
Page1: Msg1, Msg2, Msg3, Msg4
Page2: Msg5, Msg6, Msg7, Msg8
If i then create a new message, close out of messaging, open the messaging center back up, the list appears as the following:
Page1: NewMsg, Msg1, Msg2, Msg3
Page2: Msg5, Msg6, Msg7, Msg8
Msg4 no longer appears, If you log out of the game completely and log back in, then Msg4 will correctly appear on the 2nd page.
Page1: NewMsg, Msg1, Msg2, Msg3
Page2: Msg4, Msg5, Msg6, Msg7
Page3: Msg8
This also happens when replying to a message.
This issue is causing major issues where other members can not find messages in their inbox.
I suspect it's was brought on by the enhancement to show headers and the extra space needed for it pushes the messages further down the list. Because if you delete the message its there on the first page as expected ... either way its flawed and needs to be fixed.
- I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported:
I have done a quick search, but could not locate any recent similar issues.
- Have you tried fixing it by using methods listed in the thread pinned to the top of this forum:
I have cleared cache and various other machines and browsers