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Can't Log On

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DeletedUser621

I've been playing for two days. I found a problem in the game, and logged off so I can log on to try again. My user name and password were always saved after I clicked the remember me box. Now when I try to log on, it says bad username or password. And when I try to reset my password, it doesn't remember my email account. So I am locked out of the game!
 

DeletedUser

we will have to be patient. I'm not, I have just started chewing my fingernails.
 

DeletedUser

Same here. I posted about it in the Questions category but not here.
 

DeletedUser

I was working what I thought was a fairly prosperous city. I was able to login to my account until about 4 or so hours ago. Now I receive messages that my username or password are incorrect. When I attempt to request my password, which I did remember, but just checking the system informs me that no one with my email address has registered.

The account was named Kristahfer, it was registered with a beta key found on facebook, and the email I registered with is the same one I had to re-register with in this forum which has also disappeared.

What has happened?
Will this be corrected?
 

DeletedUser

Having exactly the same issue. Not changed my password either so it isn't a 'saved password' error or update. When I click the 'forgot password' link it tells me my email is invalid & not a registered user (which is clearly incorrect).

Thank goodness for having an internet history option otherwise i'd never have found the forum to report it!
 
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