rjs66
Lieutenant
- World: ALL
- Browser and Version: ANY (pc)
- Overview of the bug: When special offer pop-ups appear on screen the game completely locks up requiring a refresh of the browser, however when refreshing the browser it cannot connect for up to 3 minutes, giving errors such as "unable to connect to site", "website is refusing to connect", independent website checking sites also show the EN game servers as being unavailable.
- Screenshots: none
- How often this occurs: every time a special offer pop-up appears
- Urgency: that depends on Inno's regard for its customers
- Preventative Actions: none - problem appears to be with Inno's servers
- Summary: total website crash when special offer pop-ups appear
- I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes
- Have you tried fixing it by using these methods? problem is not with the client end
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