• Dear forum reader,
    To actively participate in our forum discussions or to start your own threads, in addition to your game account, you need a forum account. You can
    REGISTER HERE!
    Please ensure a translation into English is provided if your post is not in English and to respect your fellow players when posting.
  • We are looking for you!
    Always wanted to join our Support or Forum Team? We are looking for enthusiastic moderators!
    Take a look at our recruitment page for more information and how you can apply:
    Apply
  • Forum Contests

    Won't you join us for out latest contest?
    You can check out the newest one here.

Shop popup during login breaks update process

Status
Not open for further replies.

Phobos70

Private
Hi all. Corner case probably.
First time posting here so I'm not sure if my information is complete.
After starting the app (android) an logging into my account (mobile) you directly get a popup asking you to confirm the download of x MB and to start downloading.
After roughly half a second - the shop popup reminds me that I should buy diamond packs. And the download-bar appears but stays at 0% as I was not able to confirm the download.
(See screenshot)
Screenshot_20201016-111533_Forge of Empires.jpg
Only option : restart the game and be quick (like super super quick" to press the "I agree to download " button.

Will probably disappear once the event currency sale is over because then the shop doesn't automatically pop up - but probably something in your popup/ event handler that you might be able to fix easily.

Kind regards
Pho
 
Status
Not open for further replies.
Top