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Problems logging on.

DeletedUser5356

@Bartimaeus46 - Thanks for trying to help. Well it appears I'm wrong about the UK, maybe it is plusnet/BT broarband that is the problem.

I ran some traceroutes on my mac, to google, another MMO based in germany and forge of empires. The first two resolve, forge of empires never resolves. I don't know if this helps anyone diagnose the issue ...


MacBook-Pro:~ silver$ traceroute www.google.com
traceroute: Warning: www.google.com has multiple addresses; using 173.194.78.104
traceroute to www.l.google.com (173.194.78.104), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 4.559 ms 3.523 ms 4.922 ms
2 lo0-central10.ptn-ag04.plus.net (195.166.128.193) 41.822 ms 38.946 ms 40.100 ms
3 link8-central10.ptn-gw02.plus.net (84.93.248.238) 39.684 ms 41.506 ms 39.647 ms
4 xe-10-1-0.ptw-cr02.plus.net (212.159.1.46) 39.148 ms 39.497 ms 40.576 ms
5 72.14.223.32 (72.14.223.32) 39.225 ms 38.783 ms 39.403 ms
6 209.85.252.188 (209.85.252.188) 39.892 ms 41.819 ms 40.510 ms
7 209.85.253.94 (209.85.253.94) 39.967 ms
209.85.253.90 (209.85.253.90) 38.485 ms
209.85.253.92 (209.85.253.92) 41.739 ms
8 72.14.232.134 (72.14.232.134) 47.574 ms
66.249.95.173 (66.249.95.173) 45.714 ms
72.14.232.134 (72.14.232.134) 47.249 ms
9 216.239.49.45 (216.239.49.45) 43.480 ms 43.525 ms 46.021 ms
10 * * *
11 wg-in-f104.1e100.net (173.194.78.104) 47.079 ms 45.338 ms 44.972 ms


MacBook-Pro:~ silver$ traceroute www.deathend.com
traceroute to www.deathend.com (95.128.202.5), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 8.644 ms 5.390 ms 3.783 ms
2 lo0-central10.ptn-ag04.plus.net (195.166.128.193) 43.128 ms 43.426 ms 45.809 ms
3 link5-central10.ptn-gw01.plus.net (84.93.248.232) 39.643 ms 41.832 ms 41.131 ms
4 xe-10-1-0.ptw-cr01.plus.net (212.159.1.44) 37.383 ms 38.862 ms 44.475 ms
5 te-3-4.car5.london1.level3.net (217.163.45.181) 42.260 ms 38.445 ms 39.006 ms
6 ae-1-51.edge4.london1.level3.net (4.69.139.74) 39.631 ms 40.604 ms 38.310 ms
7 intelq-tinet-level3-2x10g.london.level3.net (4.68.110.114) 41.845 ms 38.637 ms 39.613 ms
8 xe-0-1-0.ham10.ip4.tinet.net (141.136.111.137) 55.836 ms 57.312 ms 56.478 ms
9 iptox-gw.ip4.tinet.net (77.67.73.238) 57.749 ms 56.787 ms 54.790 ms
10 host-95-128-202-5.in-addr.iptox.net (95.128.202.5) 54.956 ms 56.083 ms 53.886 ms


MacBook-Pro:~ silver$ traceroute en.forgeofempires.com
traceroute to en.forgeofempires.com (212.53.161.68), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 6.570 ms 3.862 ms 4.652 ms
2 lo0-central10.ptn-ag04.plus.net (195.166.128.193) 38.068 ms 39.257 ms 38.633 ms
3 link6-central10.ptn-gw02.plus.net (84.93.248.234) 45.862 ms 41.691 ms 40.223 ms
4 xe-10-1-0.ptw-cr02.plus.net (212.159.1.46) 40.096 ms 85.896 ms 38.770 ms
5 ae2.ptw-cr01.plus.net (195.166.129.4) 39.094 ms 42.652 ms 39.820 ms
6 te9-4.ptn-gw01.plus.net (195.166.129.33) 38.674 ms 42.283 ms 39.939 ms
7 195.99.126.144 (195.99.126.144) 40.042 ms 42.600 ms 39.372 ms
8 core2-te0-15-0-4.ealing.ukcore.bt.net (109.159.254.208) 42.032 ms 49.628 ms 47.522 ms
9 transit2-pos1-0-0.telehouse.ukcore.bt.net (62.6.201.86) 44.030 ms 39.588 ms 42.626 ms
10 t2as2-tge1-4.uk-lon1.eu.bt.net (166.49.214.129) 39.909 ms 39.961 ms 40.559 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
 

DeletedUser

So it seems like it is only a http://en.forgeofempires.com issue for you. If you want, try accessing a few more of those flags up top to see if that is in fact, the issue.

Hopefully soon, I can get someone in here with an answer, or find one myself, until then, please stay patient, we are trying to help figure this out.
 

DeletedUser

Perhaps reset your router? Turn if off for 5 minutes, and kick it back on, sometimes that helps me when I get something like this.
 

DeletedUser5356

"Perhaps reset your router? Turn if off for 5 minutes, and kick it back on, sometimes that helps me when I get something like this."
@57Herluth - Thanks for trying to help. I tried rebooting the router, but no luck. I also tried accessing all flags from http://us.forgeofempires.com/. All fail and the web page hangs.
 

DeletedUser

Hello everyone, I have done a bit of research, and can see that BT are having some DNS issues. More information can be found: here

For those of you that don't want to read the thread, it recommends that you change your DNS to Google DNS. For a guide on how to do this, please view the following page: Google DNS.
 

DeletedUser5356

@ac04 - Looks like the problem is indeed a BT issue. However, changing DNS to GoogleDNS on my router didn't fix it for me. Thanks for your help though.
 

DeletedUser4089

I'm not sure if this will help, but worth a try, maybe try flushing the dns now, to make sure you're making use of the GoogleDNS addresses?
 

DeletedUser

kickflip720 said:
@ac04 - Looks like the problem is indeed a BT issue. However, changing DNS to GoogleDNS on my router didn't fix it for me. Thanks for your help though.
Click to expand...

On the original link I sent you, there are people confirming that GoogleDNS did fix the problem, have you followed the steps to verify whether the DNS was changed successfully? Testing the configuration
 

DeletedUser

Furthermore, would you be able to try setting the DNS settings on your mac, rather than on the router, to see if this makes any difference to you.
 

DeletedUser5356

@Bartimaeus46 - Thanks I tried flushing the cache, but it did not help.
@ac04 - Tried on both router and mac. Agreed that the BT link suggests this is the solution, but the last post on page 4 is experiencing the same problem as me. He changed the DNS and it is still not working.

I think I'm going to have to admit defeat. No forge for me today. Thanks for everyones help.
 

DeletedUser3220

Having a problem logging in today. The loading bar (that says 70% etc) says server error. I have not experienced this before when there has been problems my end. And it only happens on my cirgard account. not the other worlds. Switching browsers gives the same issue. I am on virgin media not on BT. Will be taking the laptop round a friends in a bit see if that has any effect.
 

DeletedUser3609

I have the same problem. I can log into any server apart from Cirgard. It gets to 70% then says server error.
 

DeletedUser

I could log in earlier today without any problems, tried logging out/in now and indeed, I encounter the same thing.

Hope it gets solved soon :).
 

DeletedUser2770

i would,but for that i need to be logged in. (thats re: for the deleted msg about providing the info)
would be nice,if/when "server error"s are persistent,to disable world button and put a hint on it or something?
 
Last edited by a moderator:

DeletedUser2770

or if thats to much a hassle, please make a sticky world status thread,so there's a single place to look at,or report to
 
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