Taeriyn its been a few days since I have filed a ticket for the issue of my medal count not being rectified and nobody has come back to me about it .... Blacksmith was supposed to get back to me in a day's time here on the forum regarding this issue after speaking to his boss and i haven't heard from him also... I know he has been busy, just would like to know of any new information, if there is, regarding my issue ... this is just a reminder post
P.S: I am planning to spend my medals for expansion in a day or two ... I would like to know whether again if it will deduct from my total medals count and push me further down the rankings ....
I'll see who I can remind about looking into your ticket. Unfortunately I can't do it myself because of the world you're on.
As far as information purposes go, what is supposed to happen is as you gain medals they go into your "Total medal count", and this is the number that should be displayed on the rankings. When you spend medals for expansions (and Leonardo, though he is no longer around), your "Current medal count" will be reduced. This is the number of medals you have available to spend, and is displayed at the top of your screen.
What was happening previously was that, sometimes, purchasing an expansion for medals would redice your "Total" count as well as your "Current" count. This is what should have been fixed and all Total medal counts
should be where they are supposed to be.
ddevil, if you feel you are still having this issue, and especially if you are about to purchase another expansion, I would recommend taking screen shots of your medal ranking before and after the expansion purchase to have proof if it does change.