• Dear forum reader,
    To actively participate in our forum discussions or to start your own threads, in addition to your game account, you need a forum account. You can     REGISTER HERE!
    Please ensure a translation into English is provided if your post is not in English and to respect your fellow players when posting.
  • We are looking for you!
    Always wanted to join our Support or Forum Team? We are looking for enthusiastic moderators!
    Take a look at our recruitment page for more information and how you can apply:
    Apply
  • Forum Contests

    Won't you join us for out latest contest?
    You can check out the newest one here.

New Bug: lost progres

EvilDucksCorp

EvilDucksCorp

Second Lieutenant
Accounts inactive for 30 days are deleted in low ages (I think)
Your diamonds are still on your master account
I think you should ask support though
 

Knight of ICE

EvilDucksCorp said:
Accounts inactive for 30 days are deleted in low ages (I think)
Your diamonds are still on your master account
I think you should ask support though
Click to expand...

Please do not try to participate in every thread, just for your postcount. It does not help if all you do is guess how something works. In the end that is only confusing.

Accounts are not deleted after 30 days of inactivity. Game worlds are deleted. For Stone Age and Bronze Age accounts if the account has less than 301 Diamonds and has been inactive for at least 30 days. For Iron Age and Early Middle Age accounts if the account has less than 50 Diamonds and has been inactive for at least 30 days. Higher age worlds are currently excluded from deletion.

If a game world has been deleted, Support can not put it back.
 
You must log in or register to reply here.
Top