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login problem

DeletedUser103350

Hey,

I can't log in since couple of days ago. Actually, when i log in on my andriod device (a samsung galaxy with android 5) an error message pops up saying: update failed, check your wifi and try again. My wifi and cellular net are ok and i tried both.

Plus, i'm using windows 10 on my laptop and tried to log on firefox, chrome and internet explorer, though, was unsuccessful on all of them and they freez at welcome page!

I'm a guild leader and it's been 3 days that i couldn't check the game, so kindly help me to solve the problem.

Thank you in advance
 
I had something strange happen, too, but it cleared after I close the app (iPad Pro).

I suspect the issue is a clash between the Historic Event screen when a software update is due. I can't be sure of that but it might be a place to start looking.
 

DeletedUser103350

Thank you for your reply. But I guess my problem started when my phone OS crashed and I had to recover it. But the strange point is that it doesn't solve even after I uninstalled and reinstalled the app.
 
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