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IOS Game Crashing after update

LadyHecate

LadyHecate

Major-General
  • World: All!
  • Browser and Version: IOS 10.2.1
  • Overview of the bug: IOS game crashes every time when attempting to enter another player's GB via Message Centre - Avatar - GreatBuildings - SelectingRespectiveGB. Can select the GBs list from the player avatars in the Message Centre but selecting any of the GBs crashes the game.
  • Screenshots: N/A.
  • How often this occurs: Every time!
  • Urgency: Non urgent! Can access other players' GBs by visiting city and entering GB that way.
  • Preventative Actions: What have you tried to prevent this bug from occurring?
  • Summary: As Overview above.
  • I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes
  • Have you tried fixing it by using these methods?: Yes
 

DeletedUser107573

As Lady-Lexis said, please contact us by support ticket so we can see if there is anything we can do to help.
 
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