• Dear forum reader,
    To actively participate in our forum discussions or to start your own threads, in addition to your game account you need a forum account. You can
    Please ensure a translation in to English is provided if your post is not in English and to respect your fellow players when posting.
  • We are looking for you!
    Always wanted to join our Support or Forum Team? We are looking for enthusiastic moderators!
    Take a look at our recruitment page for more information and how you can apply:
  • Fall Event 2021

    Calling all Bakers! Read all about the Fall Event 2021 here!
  • Forum Contests

    Do you want to win great prizes? Don't forget to check out the current contest here.

Game keeps black-screening


World: F
Browser and Version: Edge, V. 38.14393.0.0
Overview of the bug: Often when playing the game, half of the screen turns back and I cannot interact with the game at all. I have monitored my computer performance and no unusual amount of memory/processing speed/WiFi is being used when this happens.
Screenshots: Here.
How often this occurs: Tell us the frequency in which this occurs or if this is the first time and if it only occurs during specific times. (providing your timezone if possible, or alternatively the time in GMT+1/UTC+1).
Occurs seemingly at random but quite frequently.
Urgency: Can make the game near-unplayable.
Preventative Actions: Just about everything I can think of; Complete computer scan for viruses. Turning off all unnecessary processes. Monitoring memory, internet usage etc.
I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: Yes
Have you tried fixing it by using these methods?: Yes, refreshing fixes it temporarily.