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Duplicate: Extension disappeared after server error

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DeletedUser11794

Hi,

Just had the following happen to me:
-) Built an extension for 12k
-) Built another extensions for 14k
-) Moved bath to the second extension I just placed
-) Had an error appear, something like "server error" or so. Only had option to press "ok".
-) After the app restarted (on its own) the extension for 14k I placed is now gone, and I also don't have an option to built it again. The bath is in the place it was before I moved it.

To be honest, I can't say whether I got the 14k re-awarded or not.

Any advise?

Best,
Mac

EDIT: Sorry, it appears that this is kind of similar to this one although I didn't buy my extensions via diamonds:
http://forum.en.forgeofempires.com/showthread.php?12977-Missing-bought-expansion

I have created a support ticket as described in the thread.
 
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DeletedUser6965

I experienced the same bug and I guess the bug is, that the 14k expansion was displayed in ur building menu.
In actual fact u did not unlock the 14k expansion yet. -> error
 

DeletedUser11794

Hmmm ... maybe you're right. Now that I think about it again, maybe I really didn't have that 14k extension unlocked and that was the actual error.

And, as I don't remember whether it was or not: You did get the 14k back again, right?
 

DeletedUser6965

mac8 said:
Hmmm ... maybe you're right. Now that I think about it again, maybe I really didn't have that 14k extension unlocked and that was the actual error.

And, as I don't remember whether it was or not: You did get the 14k back again, right?
Click to expand...

uhm.... I don't remember... I think so, but did not check it.
 

DeletedUser

Hi folks. This has been confirmed and reported and the fix will be put in soon.

This is actually a communication error with the server that happens sometimes when you gain an expansion slot and the game thinks you have gained two. The first one you place will go down as intended. When you place the second "ghost" expansion, then try to move a building to it, you will get an error message because it doesn't really exist. Upon reloading the game, the "ghost" expansion will be gone and your gold should have been refunded for it.

For more information you can check out the thread here and I will close this as a duplicate.
 
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