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Exchanging bps did not increase the bp counter

DeletedUser5514

  • World: Dinegu
  • Browser and Version: Google Chrome 44.0.2403.155 m
  • Overview of the bug: Ive been trying to increase the number of BPs of a certain tile in my Cape and after many bps exchanged i finally got the bp i was searching for, but its number of copies remained the same: 3.
  • Screenshots: Since it was unexpected, 1st time this has occurred, i dont have the screenshot before exchanging bps.
  • How often this occurs: 1st time
  • Urgency: Not urgent but another reason to increase unhappiness obviously.
  • Preventative Actions: No idea.
  • Summary: BP searched obtained through bps exchange but its counter didnt increase.
  • I have performed a quicksearch of the forums using a select few keywords relating to my bug to see if it has already been reported: No
  • Have you tried fixing it by using methods listed in the thread pinned to the top of this forum: Not applicable
 

DeletedUser16026

Thank you for bringing this to our attention, rogeriods. Please contact support with a ticket if you haven't yet and we'll review the situation from there. :)
 

DeletedUser5514

Nevermind... support cleared this issue for me. It seems i have chosen, by mistake, 2 different bps (one of them was the bp i wanted) to get another bp. Didnt even know that was possible but it is.