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New Bug: Cannot save my reconstruction

I have this problem as well - I have tried multiple times - even taking more things from the city putting them back in to the inventory and back in the city - build will still not save even after like 10 attempts
 

RegV

Corporal
I have this problem as well - I have tried multiple times - even taking more things from the city putting them back in to the inventory and back in the city - build will still not save even after like 10 attempts
So what does happen when you click the checkbox to save the city? Do you get an error message of any sort? Or does it just silently ignore the click and not do anything?
 

coolguy25

Private
It silently ignores and doesn't do anything, I have tried taking buildings into my inventory and rebuilding them but it still won't work
 
Just tried it on 2 of my cities with no issues.

To sound like support and give the default response:

Uninstall the app if on mobile
Clear all cache, restart phone/tablet
Reinstall

On pc, close all browsers and clear cache, restart computer and try again
 

Emberguard

Legend
If you truly are doing things correctly then you may need to simply revert your changes to delete the ongoing draft and redo your layout.

If you're able to show a screenshot of the problem we may potentially be able to spot something that'll allow you to finish without losing your progress on your current reconstruction
 
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