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Contact Support: Acount trouble

Taku991

Private
Hey folks. I need help. My kid open new acount over original on my iPhone , now i can’t enter in original even if i know e-mail , User name and pasword. If someone from suport see this please help, i Wait for answer on my ticket over 12 hours. What shuld i do? I delete and instal game but again show me new acount, and when i enter my old one, say how pasword is incorect…
 

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